Terms and Conditions

Last Updated: October 13, 2025

Welcome to Ben Multimedia!

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of our website https://benmultimedia.id/ and any services or products offered through it.

By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website immediately.

1. About Us

Website Name: Ben Multimedia
Website URL: https://benmultimedia.id/
Entity Type: Individual
Country of Operation: Indonesia

Ben Multimedia provides digital and physical products, including graphic design, invitation templates, and printing services.

2. Use of the Website

By accessing or using this website, you agree to use it only for lawful purposes and in a way that does not violate the rights of others or restrict their use and enjoyment of the site.

You agree not to:

  • Attempt to gain unauthorized access to the website or its systems
  • Copy, reproduce, or redistribute any content without prior permission
  • Use the website for fraudulent, deceptive, or illegal purposes

We reserve the right to terminate or restrict access to users who violate these terms.

3. Products and Services

We offer two categories of products:

  1. Digital Products – including design templates, invitation layouts, and other downloadable design materials.
  2. Physical Products – including printed invitations, posters, and other printed media.

All product descriptions, prices, and availability are subject to change without notice. We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display will reflect them precisely.

4. Orders and Payments

All orders placed through our website are subject to acceptance.
We reserve the right to refuse or cancel any order for reasons including:

  • Errors in product description or pricing
  • Payment issues or suspected fraud
  • Unavailability of stock or materials

Payment methods include bank transfer, e-wallet, and QRIS. By submitting payment information, you represent that you have the legal right to use the chosen payment method.

5. Refunds and Returns

Please refer to our Refund and Returns Policy for detailed information.

  • Digital products are non-refundable once the final design has been approved and delivered.
  • Physical products may be eligible for return or replacement only in cases of production defects or printing errors.

6. Intellectual Property Rights

All content on this website – including logos, designs, images, text, graphics, and digital files – is the intellectual property of Ben Multimedia unless otherwise stated.

You may not reproduce, copy, modify, distribute, or exploit any content without our explicit written consent. Unauthorized use may result in legal action under applicable copyright and intellectual property laws.

7. Advertising and Third-Party Links

Our website may display advertisements through Google AdSense and may contain links to third-party websites.

We do not control or endorse the content, products, or services offered by third parties. You acknowledge and agree that Ben Multimedia is not responsible or liable for any loss or damage caused by your use of such third-party resources.

8. Limitation of Liability

To the fullest extent permitted by law, Ben Multimedia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Printing errors caused by incorrect user approval
  • Delays in production or delivery beyond our control
  • Technical failures or website downtime

Your use of the website and our services is entirely at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Ben Multimedia, its owner, employees, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from:

  • Your use of the website or services
  • Your violation of these Terms
  • Any infringement of third-party rights

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Termination

We reserve the right to suspend or terminate access to our website or services, without prior notice, if you violate these Terms or engage in activities that may harm our business or reputation.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles.

Any disputes shall be settled amicably. If unresolved, disputes will be handled under the jurisdiction of Indonesian courts.

13. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.
You are encouraged to review this page periodically to stay informed.

14. Contact Information

If you have any questions regarding these Terms, please contact us through:

© Ben Multimedia, Indonesia. All Rights Reserved.